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“Bethel Health Care gives a good first impression. The hallways and activity rooms are cheerfully decorated. There are spaces for families to gather. Staff members who pass in the halls smile and greet visitors and residents alike. Once a resident has been at Bethel Health Care for awhile. the first impression is reinforced. Staff are courteous,respectful, and helpful. Residents see various staff personnel during the day-recreation,physical therapy,occupational therapy,case manager, nursing supervisor, and concierge- in addition to the nurses and PCTs who are always available. Meds and ,meals arrive on time, and meals are generally very good. Call bells are answered in a reasonable time.The floor secretary keeps track of resident appointment and other non routine matters. Both physical therapy and occupational therapy are scheduled daily, and progress is carefully charted. Visitors feel welcome and are able to come 24 hours a day without restriction. They have comfortable places to wait when their residents are sleeping or otherwise indisposed. They can take residents out on a porch or into the day room for a change of scene, or even wheel them outside on the sidewalks that surround the facility to look at the well tended grounds in a peaceful neighborhood. All in all, Bethal Health Care is a very good place to recuperate and rehabilitate.

— J. & W.K.

My recent stay (10/24 – 11/1) at BHC was such a good experience that I wanted to say thank you. All of the staff shows the right combination of skill and professionalism while being friendly and caring. The call bell is answered promptly and with a smile. The food is very good. I usually had 8:00 am physical therapy and really appreciated the cart with coffee and muffins before 7:30. I can’t say enough about the physical therapists. They helped me make great progress. It’s tough recovering from a major operation, but with the help I received at Bethel I could see the progress every day toward recovery. Thanks to everyone and a special thank you to the third floor aide, Elizabeth. She’s the best.

— M.K.

I have been staying here for rehab, being my first time here I have no complaints. As far as the aides here, they are terrific, very, very good, always smiling. I rate them a #1. I give them an A+. If I need to go to the bathroom they are right there. The food is excellent. My family owned a restaurant for 25 yrs so I do understand what’s good (very good). As far as the clothing, no problem. They wash my clothes here and I always get it back. It is very clean here. Housekeeping does an excellent job. I have no complaints as far as cleanliness. I would not hesitate to come back to Bethel Health Care no problem based on my experience here, excellent!

— F.B.

Dear Nancy: I wanted to drop you a short note to express to you my sincere gratitude to you and the entire staff, especially on the third floor where I stayed during the time I was there. The service and care given to me was above my expectations which I thank you and your staff for, and please express my thanks to them. This is the third time that I have used Bethel Health Care Center for my medical needs and I highly commend management for the service that I have received from a very professional staff. I want you to know that I would not hesitate to recommend your facility to all my friends and acquaintances, in fact I recommended one gentleman, Kenneth Downing, who was just released and was very satisfied with the service he received. Here is hoping that you continue with your successful career as Concierge at the Bethel Health Care Center.

— R.J.

“You have all made our mother’s stay so pleasant. It has been so reassuring to us as a family during this stressful time to know she has been in such good, professional and caring hands. We especially appreciate all the times you went the extra mile in caring for her and answering questions and responding to the call button! What a great team you are! Thank you for your sensitivity, good humor, compassion, and daily smiles; it made us look forward to see you all each and every day! It was a pleasure getting to know you all! We will always remember you with fondness and with gratitude.”

— The B. Family

I am very happy with my stay here at Bethel Health and Rehabilitation Center. They are definitely meeting my expectations. I have been to two other rehab facilities and I would have to say that this one is the best. Everything is running smooth and the staff is extremely friendly and caring. This place is highly recommended and it is definitely top notch! I would gladly recommend Bethel Health and Rehab Center to others.

— R.P.